Pest Control in Surrey, BC

Phantom Pest Control provides licensed pest control and exterminator services to homes, strata buildings and businesses in Surrey, BC, from the City Centre high-rises and the industrial lands along the Fraser River to the Serpentine lowlands around Cloverdale and the South Surrey shoreline.

Surrey (solid line) lies south of the Fraser River, between Delta and Langley, and runs to the U.S. border. The letters match the five areas below. Map data © OpenStreetMap contributors.
  • Shoreline and rivers
  • City boundary
  • Rivers and creeks
  • Parks and conservation areas
Serves
The City of SurreySouth of the Fraser River, between Delta and Langley
Common pests
Rats and mice, carpenter ants, wasps and bed bugsPlus chafer beetles and European fire ants
Health authority
Fraser HealthInspects Surrey restaurants and food premises
Hours
Office and Service Hours: Monday to Friday, 9 AM to 5 PMOpen 24/7 for pre-arranged commercial services

Our Work in Surrey

Phantom’s own photo from a rodent job in a Surrey pub, with what to have ready when you call.

Phantom technician placing a snap trap inside a lifted pub banquette seat in Surrey
Setting a snap trap under a lifted banquette seat on a Surrey pub job.

Why book Phantom

  • 15+ years of pest control experience serving British Columbia
  • Our own K9 teams for bed bug screening
  • A written report with photos after a home buyer or seller inspection
  • Preparation sheets for bed bug, insect and rodent treatments, on the client forms page
  • Free site inspections for commercial properties

Before you call

  • Your neighbourhood, and whether it’s a house, a townhouse, a suite or a business
  • What you’ve seen, where and since when; photos help
  • An attic or crawl space to check, if there is one (+ $50 on the inspection, waived if the service is booked on the same day)

Estimates over the phone are free, Monday to Friday, 9 AM to 5 PM.

Pests to Watch Across Surrey’s Five Areas

Surrey runs from the Fraser River to the U.S. border, and the director of SFU’s City Program calls its geography three times bigger than Vancouver’s. The five areas below run from high-rises and rented suites to farmland and, in 2020, the most industrial land in Metro Vancouver.

  1. A

    City Centre, Whalley and Bridgeview

    Surrey Metro Centre, Whalley, Bridgeview and South Westminster

    Surrey had 51 high-rises in its City Centre in October 2025, counting anything from six storeys up, with 12 more under construction. Cockroaches move easily through a building once they’re in. To keep bed bugs out, Health Canada advises looking at shared suite walls and the gaps around pipes and wires.

    South Westminster is one of the significant industrial areas along the Fraser River. Norway rats burrow at ground level and prefer moist places such as crawl spaces and building perimeters, the Province says.

  2. B

    Guildford, Fraser Heights and Port Kells

    Guildford, Port Mann, Fraser Heights, Tynehead, Anniedale and Port Kells

    In 2021, residents and the property manager of one Guildford apartment complex both reported a rat infestation, and the manager said part of the problem was the garbage bin.

    Farther east, Fraser Heights lies between Highway 1 and the Fraser River, and Port Kells’ mature industrial area began developing after the highway opened in 1960. Carpenter ants nest outdoors in stumps and logs, Health Canada says, and get into houses where branches or other plants touch them.

    Pests to watch here

  3. C

    Fleetwood and Newton

    Fleetwood, Newton, Strawberry Hill, Sullivan, Panorama Ridge and the streets around Bear Creek Park

    In 2014 a Newton resident complained of rats on decks and fences in daylight. The City’s bylaws manager called it “a bit more targeted, especially with the issue of the feeding” of wildlife, unlike most neighbourhood rat issues, which he said came from vacant lots. A mouse needs only a dime-sized opening and a rat a quarter-sized hole, the Province says.

    Across Surrey, 18,855 rented homes in 2021 were flats in a duplex, a census type Metro Vancouver describes as primarily secondary suites, and HealthLink BC says shared walls are an entry point for bed bugs.

    Pests to watch here

  4. D

    Cloverdale, Clayton and the Serpentine lowlands

    Cloverdale, Clayton and the fields along the Serpentine and Nicomekl rivers

    Cloverdale began as a farming community in the late 1800s, and The Canadian Encyclopedia calls it Surrey’s agricultural heart; the 2016 Census of Agriculture counted 439 farms across Surrey. The Serpentine and Nicomekl rivers flow southwest to Mud Bay, and fields and roads near 168 Street and Highway 10 were overwhelmed by water in the November 2021 storm.

    Deer mice may move into buildings near fields and woodlands in the fall, and animals digging for chafer grubs can tear up a lawn in fall and winter.

  5. E

    South Surrey and Crescent Beach

    Crescent Beach, Ocean Park, Elgin, Sunnyside, Grandview Heights, Morgan Creek, Hazelmere and Campbell Heights

    One part of South Surrey grew by 5,318 people from 2016 to 2021, the city’s largest local growth. Crescent Beach, mostly single-family homes in 2014, has water on three sides, and Sunnyside Acres is a 140-hectare second-growth forest.

    In July 2024 the Conservation Officer Service said it was monitoring reports of a bear in South Surrey, which Global News called unusual, and told residents to store garbage, pet food and bird seed so bears can’t reach them. Raccoons may den in hollow trees and attics, WildSafeBC says.

    Pests to watch here

Who Handles What in Surrey

Phantom deals with pests on private property. When wildlife endangers people, the Province steps in; for landlords and food businesses, look to the Residential Tenancy Branch and B.C.’s food rules.

If you haveWho handles itWhat to know

A bear, cougar or coyote putting people at risk

BC Conservation Officer Service: 1-877-952-7277

Call it day or night. Report one at garbage, or one that can’t easily be scared off. Officers respond where public safety is at risk, such as attacks or bears breaking into buildings, and don’t attend low-risk raccoon, skunk or squirrel problems.

Source: Province of B.C., RAPP line

A raccoon or skunk damaging your property

You, or a licensed pest control company

Owners of property damaged by raccoons or skunks don’t need a permit to trap them, and the Province also points owners to a licensed pest control company. It warns that municipal bylaws may prohibit traps and that poison is an offence. A trapped animal can’t be held over 24 hours or moved over 10 km, and may be released only on Crown land or the owner’s own land.

Source: Province of B.C., Designation and Exemption Regulation

Rats or mice around a house or building

You, or a licensed pest control company

The Province tells people who can’t get rid of rodents themselves to hire a licensed pest control company. Ask the City of Surrey whether a bylaw applies.

Source: Province of B.C.

Insects in a rental home

The landlord, generally

Insects such as bed bugs are generally the landlord’s responsibility, according to the Residential Tenancy Branch; for other infestations, such as rodents, it says municipal maintenance bylaws decide. Landlords also can’t legally apply pesticides themselves in rental suites, Fraser Health says. In 2021, 30.5% of Surrey’s homes were rented.

Source: Residential Tenancy Branch, Fraser Health

Pests in a restaurant or food store

The operator, with Fraser Health inspecting

B.C.’s Food Premises Regulation makes operators responsible for keeping rats, mice, cockroaches, flies and other pests out of their premises. Fraser Health’s Surrey Health Protection Office, at 13401 108 Avenue (604-930-5405), inspects restaurants and food service locations.

Source: Food Premises Regulation, Fraser Health Surrey

When Pests Peak in Surrey

Some Surrey pests keep to a calendar; others don’t. The months are Phantom’s published seasons, plus the Province’s for chafer beetles, and the notes cite provincial, federal, Metro Vancouver and WildSafeBC sources.

This month: November 2026

  • Rats & mice
  • Chafer beetles

Not seasonal

  • Bed bugs
  • Cockroaches
  • European fire ants

Ants

March to August

Winged carpenter ants usually swarm in spring, and the Province says more than 10 to 12 carpenter ants in a house in an evening is worth investigating.

Wasps

May to September

The Province says yellow jacket nests are best removed early in the season while small; larger ones can be left until the wasps die at season’s end.

Rats & mice

October to March

Surrey’s Kwantlen Park weather station has November as its wettest month in the 1981–2010 normals, at 241 mm, and in the fall deer mice may come indoors from fields and woods.

Wildlife

March to June

Raccoon breeding peaks in March and April, WildSafeBC says, with kits about two months later.

Chafer beetles

October to March

Skunks, raccoons and birds dig up infested lawns in fall and winter; adult beetles emerge in June and eggs hatch around mid-July.

Not seasonal

Bed bugs

Adults usually last about 10 months but can last a year or more in homes kept at 21 to 28 °C, so any month is possible.

Cockroaches

They come out mostly at night, so it can take a while to notice them.

European fire ants

Metro Vancouver’s guide says treatment can be done any time of year except winter, when the ants ball up in their nests.

Neighbourhoods We Serve in Surrey

We work across the city: Surrey Metro Centre, the five town centres on Metro Vancouver’s regional plan, and the communities around them, listed here by the letters on the map.

A: City Centre and Whalley

  • Surrey Metro Centre
  • Whalley
  • Bridgeview
  • South Westminster

B: Guildford and the northeast

  • Guildford
  • Port Mann
  • Fraser Heights
  • Tynehead
  • Anniedale
  • Port Kells

C: Fleetwood and Newton

  • Fleetwood
  • Newton
  • Strawberry Hill
  • Sullivan
  • Panorama Ridge

D: Cloverdale and Clayton

  • Cloverdale
  • Clayton
  • East Clayton
  • West Clayton

E: South Surrey

  • South Surrey (Semiahmoo)
  • Crescent Beach
  • Ocean Park
  • Elgin
  • Sunnyside
  • Grandview Heights
  • Morgan Creek
  • Campbell Heights

Nearby service areas

Not on the list? Call or text 604-771-0404 and the office will confirm.

What Pest Control Costs in Surrey, and How a Visit Works

Here are the inspection fees Phantom publishes for Surrey homes and businesses, then the four steps of a visit.

Inspection fees

House
$150 + GST
Condo, apartment or townhouse
$125 + GST
Attic or crawl space
+ $50
Waived if the service is booked on the same day.
Commercial site inspection
Free
Estimate over the phone
Free

Treatment prices for each pest

Three Phantom technicians unloading supplies from a company truck behind a Surrey pub at night
  1. Describe the problem by phone

    Call or text 604-771-0404 on a weekday between 9 AM and 5 PM. The estimate costs nothing.

  2. An inspection where one is needed

    The technician identifies the pest and finds how it gets in.

  3. Get ready with the preparation sheet

    For bed bug and cockroach treatments, the preparation sheets ask everyone to stay out for at least 6 to 8 hours. The bed bug sheet extends that to 24 hours for infants under 2, pregnant or nursing mothers, people with respiratory or immune conditions, and pets; the cockroach sheet lists its own group. The sheets are on the client forms page.

  4. Treatment, then the weeks after

    A few pests for a while after treatment is normal. Past the time on your sheet, call us.

Pest Control Services in Surrey

Find the pest you’ve seen or your type of property below; each linked page explains the work.

By pest

Rodent control

Norway rats around crawl spaces and building perimeters, roof rats in trees and attics, and mice that need only a dime-sized gap.

Wildlife control

Raccoons, skunks and squirrels; the Province points owners to a licensed company when raccoons damage property.

Bird control

Netting, spikes and tension wire for ledges, rooflines and parapets.

Wasp control

Paper nests in eaves, hedges and wall voids, where a blocked opening can send wasps chewing indoors.

Ant control

European fire ants, detected in Surrey, and carpenter ants that nest in moist or rotted wood.

Beetle control

European chafer, found in Surrey, whose grubs bring skunks, raccoons and birds digging into lawns.

Bed bug control

Suites and shared walls, starting with a K9 detection.

Cockroach control

Apartment blocks and food businesses, where cockroaches move through a building and feed unseen at night.

For homes

Condos and apartments

One suite in a City Centre high-rise or a low-rise block; 25% of Surrey’s homes were apartments in 2021.

Single-family and laneway homes

A third of Surrey’s homes were single detached houses in 2021.

Townhouses

Row houses made up 17% of Surrey’s homes in 2021; units share walls, roofs and garbage areas.

Attics and basements

Attics and crawl spaces, where rats, raccoons and squirrels get in.

For buildings and businesses

Strata and apartment buildings

Building-wide programs for strata councils and landlords.

Restaurants

Kitchen programs for food premises that Fraser Health’s Surrey office inspects.

Food processing facilities

Programs for food plants and packing sites.

Construction sites

Job sites in a City Centre that had 12 high-rises under construction in October 2025.

Surrey Pest Control Questions

Answers for homeowners, renters, strata councils and businesses in Surrey.

Prefer to talk?

604-771-0404

Does the City of Surrey do pest control?

Ask the City of Surrey what it handles; who to call depends on the pest and the property. Fraser Health gives general advice on household pests and sends infestation questions to its Surrey Health Protection Office, at 604-930-5405. Metro Vancouver’s mosquito program covers areas of Surrey. Phantom works on private homes and businesses, and estimates over the phone are free.

How do you get rid of rats and mice in Surrey?

A rodent program runs over three visits and closes gaps up to the size of a toonie; anything larger is priced on its own as exclusion work. Where they suit the property, outside bait stations have a $150 + GST minimum setup charge, then cost $78.75–$95 + GST per visit, with 30 days’ notice to cancel. When a program ends, Phantom takes its devices away, since any left on site can attract other insects.

How much does pest control cost in Surrey?

A cockroach treatment starts at $250 + GST, and bed bug treatment in a house runs up to $1,595 + GST. The rodent program is $495–$650 + GST for a house and $395–$495 + GST for a condo, cockroach treatment is $250–$350 + GST, a K9 bed bug detection is $195–$275 + GST for one unit, and bed bug treatment is $725–$1,595 + GST for a house and $525–$695 + GST for a condo, apartment or townhouse.

Is rat poison allowed in Surrey?

Under B.C.’s rules, yes, with limits. Since January 21, 2023, the Province has restricted second-generation anticoagulant rodenticides (brodifacoum, bromadiolone and difethialone) to essential services, which include farmland, food plants and grocery stores, and even there only after practical alternatives have failed. They can’t be used in or around homes, offices, parks or schools. The Province says residents and other businesses can still use traps and other rodenticides, but Surrey adopted its own pesticide bylaw in about 2010, so ask the City whether it applies.

Do you remove raccoons, skunks and squirrels in Surrey?

Yes, through wildlife control: removal, then exclusion work that seals the entry points. Catching the animal can’t be guaranteed, so the sealing is what keeps it out. Phantom doesn’t handle bears, cougars or coyotes: if one puts people at risk, call the BC Conservation Officer Service at 1-877-952-7277. Squirrels in the garden? Our guide covers humane ways to keep them out.

Why are animals digging up my lawn in Surrey?

It may be animals feeding on European chafer beetle grubs. The Province’s factsheet says the beetle is found in Surrey and that third-stage grubs do most of their damage in the fall and early spring. Phantom treats chafer beetles. Japanese beetle is a different insect: the CFIA’s regulated areas, effective June 1, 2026, don’t include any part of Surrey.

Do you treat European fire ants in Surrey?

Yes, through ant control. Metro Vancouver’s guide lists Surrey among the communities where they’ve been detected. They like moist habitats and spread through garden and landscaping materials. B.C. doesn’t regulate them, so land managers aren’t required to control them; sightings go to the Invasive Species Council of Metro Vancouver at 1-604-880-8358.

What happens first with bed bugs in a Surrey suite?

Start with a K9 bed bug detection, which Phantom requires before bed bug treatment. Book the K9 before any cleaning, because the K9 sheet asks for no household cleaners or disinfectants for 24 hours beforehand. B.C.’s Integrated Pest Management Regulation then requires a licensee to give notice at least 72 hours before using a pesticide in occupied living accommodation, unless everyone entitled to notice agrees to less.

Who handles mosquitoes in Surrey?

Metro Vancouver contracts a company for nuisance mosquito control in areas of six municipalities, including Surrey, and residents can call its Mosquito Hotline at 604-432-6228. Most of the work is along the lower Fraser River foreshore, river seepage sites and saltmarshes. Around your own home, Metro Vancouver’s advice is to remove or refresh standing water. For a property problem, see our mosquito control page.

Do you work on Surrey’s commercial and industrial sites?

Yes, through commercial pest control. Surrey had the largest amount of industrial land in Metro Vancouver in the region’s 2020 inventory, at 2,534 hectares, from South Westminster and Newton to Port Kells and Campbell Heights. Restaurants, food plants and construction sites each have their own page, and we’re open 24/7 for pre-arranged commercial services.

Get a Free Estimate in Surrey

Send us your neighbourhood and a few photos, and we’ll call back to go over the job.

Office and Service Hours
Monday to Friday, 9 AM to 5 PM: calls, estimates and call-backs.
Commercial
Open 24/7 for pre-arranged commercial services: evening, night and weekend visits when booked ahead.

Free estimate request

Property - Step 1 of 3
What kind of property is it?
Seven Phantom technicians standing beside a branded service vehicle

Book a Surrey Inspection

Tell us what you’ve noticed and where in Surrey you are, and we’ll plan the first visit around it.

Estimates over the phone are free, Monday to Friday, 9 AM to 5 PM. Open 24/7 for pre-arranged commercial services.