Marine & Port Pest Control in Vancouver & Fraser Valley

Phantom Pest Control provides marine and port pest control in Vancouver, BC and the Fraser Valley for port terminals, cruise and ferry terminals, marinas, boatyards and shipyards. The work stays on shore, from the riprap and the wharf apron to the sheds and terminal buildings, and every visit ends with a written report.

A Phantom Pest Control technician unrolling a long metal strip, with the water and a ship behind him

Facility type

Terminals, marinas, boatyards, shipyards

Where they get in

Why Pests Gather at Ports and Marinas

A waterfront puts food, shelter and new arrivals in one place. Grain and cargo spill on the apron, garbage collects at the compound, riprap and pier decks give cover at the water, and ships, containers and boats keep arriving from other ports.

The Port of Vancouver, Canada’s largest port, had 29 major marine cargo terminals in 2024, and grain, specialty crops and feed made up 29 million tonnes of its exports. With that much grain moving through conveyors and silos, a grain terminal needs stored-product pest work as well as rodent and bird control.

Ports don’t only have the burrowing kind. When a UBC-led study trapped at an international shipping terminal beside the Downtown Eastside, mostly inside structures, 32 of the 43 rats caught there were black rats, also called roof rats, while Norway rats made up almost all of the catch in the city blocks. Droppings help tell rodents apart, and our guide to mouse and rat droppings shows how.

Refrigerated warehouses on port land are covered by our cold storage page, off-dock warehouses by our warehouse and distribution page, and a seafood processor’s plant by our food processing program.

Spilled grain and cargo

Grain under conveyors and broken bags in the yard feed rats, pigeons and stored-product insects until they’re swept up.

Riprap and pier decks

Rock riprap, piling caps and the beams under a pier deck give rats cover and pigeons a dry roost right at the water.

Ships at berth

Mooring lines, hoses and gangways link each ship to the wharf, and rats can travel along any of them.

Garbage from ships and buildings

Galley waste and terminal garbage draw gulls, rats and flies whenever a bin lid stays open.

Warm buildings by the water

Gatehouses, offices, lunchrooms and terminal food outlets stay warm and stocked through the winter.

Floats and boathouses

Lights on floats and boathouses draw insects and the spiders that feed on them, and boathouse eaves suit wasp nests.

Pests Found at Terminals, Wharves and Marinas

These are the pests a walk-through looks for along the shore and in the buildings, each linked to its service page.

They dig burrows in riprap and under foundations, run along the beams under pier decks, and feed on spilled grain and garbage.

The climbers: in a UBC-led Vancouver study, most black rats came from the port site, where traps were mostly inside structures.

They move into transit sheds, gatehouses and offices, nest in stored gear and gnaw wiring and insulation.

Pigeons roost under pier decks and in sheds near spilled grain, and gulls gather wherever garbage is left open.

Sawtoothed grain beetles and other stored-product insects breed in spilled grain, conveyor galleries and shed corners.

Terminal food outlets and staff lunchrooms keep them fed and warm, and they arrive with food deliveries.

They travel in luggage through cruise and ferry terminals, and our K9 dogs are trained to find live bed bugs and viable eggs.

Send a photo with your estimate request, and we’ll look at it before the visit.

When Pest Pressure Peaks Around a Port or Marina

Cockroaches and bed bugs keep going whatever the month, and so do stored-product insects in heated buildings. The chart follows what the weather moves: nesting birds and wasps through the warm months, flies in spring and summer, and rodents once it turns cold and wet.

Bars follow the seasons on Phantom’s own pest pages and the federal nesting calendar for migratory birds; indoors, the three pests under the chart keep no season.

Nesting Birds

On B.C.’s south coast, the federal calendar puts the main nesting season from late March to mid-August, gulls included.

Wasps

From late spring through early fall, with nests under boathouse eaves and in sheds.

House Flies

Spring and summer, around the garbage compound and the food outlets.

Rats & Mice

Cold, wet months push more of them from the shoreline into sheds, offices and terminal buildings.

Not seasonal

Stored-Product Insects

In heated sheds and stores, grain dust and leftovers let them breed through the winter.

German Cockroaches

Heated food outlets and lunchrooms keep them breeding all through the winter.

Bed Bugs

They hitch rides in luggage, so sailings set their calendar, not the weather.

Where Pests Get Into a Port or Marina

The walk-through starts at the water and works inland: the berth and the edge of the pier, the yard, the sheds and compound, then the buildings and the floats.

Working waterfront plan: where pests get inOne composite plan of a working waterfront. A fenced terminal has its gate, gatehouse and office block on the north side, container stacks in the yard, grain silos with a conveyor gallery running down to the wharf, a transit shed on the apron and a fenced garbage compound. Along the shore, a pile-supported wharf deck carries four bollards, and a ship at berth is held by mooring lines. East of the terminal are a passenger terminal, a boatyard with boats on cradles, riprap along the shore, and marina floats with finger floats, two boathouses and moored boats.
A working waterfront, drawn as one plan: the berth and the pier underside, the yard and grain conveyors, the transit shed and garbage compound, the offices, the passenger terminal and the marina. Letters match the list.
At the berth
  • Berth & mooring lines

    Rats can cross on any line between ship and wharf, so missing rat guards and an unlit gangway go in the notes.

  • Under the pier

    The deck’s underside, its beams and the piling caps give pigeons a roost and rats a dry run above the water.

The yard
  • Container & cargo stacks

    Stacks, dunnage and broken bags give rats cover in the open yard.

  • Grain & bulk conveyors

    Spill points under conveyors and around silos, and the dust that builds up in the galleries.

Sheds & waste
  • Transit shed

    Doors stay open for forklifts, and a worn bottom seal or a gap at the slab lets rodents in.

  • Garbage compound

    Lids, spills and the ground around the bins, where gulls, rats and flies feed.

Buildings & floats
  • Gatehouse & offices

    Lunchrooms, lockers and stored gear in the staff buildings draw mice and cockroaches.

  • Passenger terminal

    Food outlets and washrooms draw cockroaches and flies, and bed bugs come through in luggage.

  • Marina floats & boatyard

    Boathouses, float edges and boatyard sheds collect webs, wasp nests and roosting birds.

Want your waterfront walked?

What Your Crew Can Do, and What Needs a Technician

Habits on the wharf, in the yard and on the floats keep pressure down between visits. Pesticides, rodent devices and bird deterrents stay with a technician.

Your team can

Sweep spills before the next shift

Clear spilled grain and broken cargo under conveyors and around stacks, so rats and pigeons find less.

Keep bin lids shut

Close the compound and float bins after every use, and ask staff and boaters not to feed gulls or pigeons.

Use yellow, shielded lights on the floats

Insects drawn to outdoor lights bring spiders and webs, and buildings by water are prone to heavy midge flights, so a university extension entomologist advises fewer, yellow lights, shielded to shine down where they’re needed. Keep gangways brightly lit, since bright light discourages rats from crossing.

Needs a technician

Pesticide applications

B.C.’s Integrated Pest Management Act requires a licence to provide pesticide services (section 4), and federal law requires every product to be used according to its label.

Rodent devices by the water

Traps and bait stations are placed with the water rules in mind, and clear of cranes, forklifts and lines.

Bird netting, spikes and wire

Netting closes off loading docks and sheds, and spikes or wire go on ledges, parapets and rooflines, through our bird control service.

Sealing larger openings

Gaps up to the size of a toonie are sealed in a rodent program, and larger openings at sheds and buildings are quoted as exclusion work.

How Our Marine and Port Pest Control Program Works

Five steps from the first walk-through to a program that runs around your sailings and shifts.

Walk the waterfront

Along the riprap and the wharf apron, then through the yard, sheds, offices and floats, as far as your security rules allow, marking burrows, roosts and gaps.

Name the pest and its source

Droppings, burrows, nests, webbing or a K9 alert show which pest it is and where it’s coming from.

Set devices and deterrents

Traps and stations go where the water rules allow, and netting, spikes or wire go where birds roost.

Visit around sailings and shifts

Visits are pre-arranged with your operations lead, so work fits between ships, shift changes and escorts.

Report after every visit

Each visit ends with a written service report for your file, and the program changes as the seasons do.

Before the First Walk-Through

A few things make the first visit go further. Our client forms page has a preparation sheet for each treatment that needs one, from the rodent program and K9 inspections to cockroaches and spiders.

Share a site plan

A plan with the berths, sheds, buildings and floats marked lets the walk-through start where the pests are.

Send your security rules

Tell us which areas are restricted, who can escort the technician and what safety gear your site requires.

List what staff have seen

Write down each find with its place and date: droppings in a shed, birds under the deck, webs on a float.

Photograph what you find

Lay a coin beside any droppings for scale, take the photo, and send it with your estimate request.

Share the berth schedule

Ship calls, sailings and shift changes tell us when the wharf and the terminal are quietest.

Clear the wall line in sheds

Pull stock back from the walls in transit sheds and stores, so corners and wall joints are open to inspection.

After the Walk-Through: How Your Program Runs

What follows the first visit. The schedule is agreed with your terminal, marina or yard manager.

Walk-through

The first visit covers the shoreline, yard, sheds, buildings and floats, and the quote follows from what it finds.

Gaps sealed

Small gaps are closed during the rodent program, and bigger openings get their own quote.

Scheduled visits

Visits follow the agreed calendar and are booked around ship calls, sailings and shifts.

Service reports

Each visit closes with a written report you keep on file.

Program review

The program shifts with the seasons, from nesting birds and wasps in summer to rodents in the wet months.

Leave devices where they are

If a trap or station is in the way of a crane, a forklift or a line, tell us rather than moving it, so it isn’t lost or crushed.

Keep the log going

A sighting noted with the berth or building and the time sends the next visit straight to it.

What a Technician Checks at the Water’s Edge

The shoreline is where a waterfront program starts. Norway rats dig their burrows into riprap and under foundations, with the entrances half hidden among the rocks, and pigeons roost on the beams under the deck.

Riprap and the shoreline

Burrows, droppings and runs between the rocks.

From the deck edge

Droppings, nests and roosting birds on the beams and piling caps.

Shed doors on the apron

Light showing at the slab or the jambs when the door is down.

Stations and lines

Each bait station where it sits, and a rat guard looked for on every line to the ship.

The water’s edge in section: the riprap slope under a pile-supported wharf deck, the shed door at the back of the apron, a bait station on the apron, and a mooring line with a rat guard.

The check goes along the riprap for burrows and droppings, along the deck edge for roosts and nests, and across the apron to the shed doors, where light at the slab means a gap. Debris dug out of a hole, droppings and runways leading to it show where the burrows are, and piles of debris, stacked equipment and fishing gear near the edge get the same look, because they can hide a burrow or a nest.

A waterfront rat-control manual from Alaska Sea Grant lists spaces in riprap and other stone piles among the places rats shelter. Small gaps found on the walk are sealed as part of our rodent program, and roosting spots on ledges and rooflines are quoted as bird work.

Why Choose Phantom for Your Port or Marina

Our credentials, what you receive after each visit, and how the program is set up.

Experience

15+ years of pest control experience serving British Columbia

Credentials

Fully licensed, insured and certified

Reporting

A written report left after each commercial visit

Quotes

A free site inspection, then a quote for your site

A Phantom Pest Control technician crouching on a gravel rooftop to check the wires of a bird deterrent
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Ashley Wood profile picture
Ashley Wood
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We were having some problems with mice at our home so we contacted Phantom and Darcey came and resolved the issues quickly. Darcey was friendly, great with our dog and made sure we understood everything he was doing and what to expect. Happy to report no more mice! Thank you, Darcey!
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Michelle Herr
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Excellent pest control service! The team was professional, friendly, and knowledgeable. They arrived on time, explained the treatment process clearly, and made sure everything was taken care of. Their attention to detail and commitment to customer satisfaction were impressive. I really appreciate their prompt service and effective results. Highly recommend them to anyone looking for reliable and professional pest control services!
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Nasib Abdul
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Mark was great and he did a great job and was very knowledgeable.
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Henry
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Darcey provided exceptional support in resolving our pest concerns. He was punctual, highly knowledgeable, and professional throughout the process. We have been trying to deal with these issues for quite some time without any luck but thankfully the matter is now resolved. We appreciate the dedication he demonstrated and will be sure to reach out should we require his services again.
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Jacqueline Bruce
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I want to let you know that June did an amazing job on our house for the moths. He was really friendly, patient, professional and conscientious. I wasn't fully ready for the treatment when he arrived and he managed to move some clients so he could return later. He explained a lot about the treatment and the moths' habits which really helped with other areas that he wasn't even treating. He kindly helped me moved some things to barricade the area from pets. I would get Phantom back and highly recommend them.
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Fraser Hannay
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Darcey was amazing at helping us deal with a wasp nest. Friendly, knowledgeable and on time! Thank you!
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Janet
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We hired Phantom Pest Control to eliminate a wasp nest inside our house and the service was great. Information on the phone when I first called to book an appointment was clear and we got an appointment quickly. Juan, the specialist who arrived to do the job, fully explained the process, did the work, and explained what to watch in the outside chance additional work might be needed. We are happy with the job and were glad to have Juan as our technician.
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Jenny Wu
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We received exceptional service from Joy. She was both professional and knowledgeable, explaining the service thoroughly.
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Sean Abbott
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They showed up on time, early actually. Mark was very professional and explained how the cockroaches work. He was personable and efficient, and hygienic with how he worked (wearing protective boot covers and gloves). I was impressed and would definely call again if needed.

Marine and Port Pest Control Across Vancouver & Fraser Valley

Our marine and port program covers the waterfronts of Burrard Inlet, the Fraser River, Roberts Bank, Boundary Bay and Howe Sound from Horseshoe Bay to Squamish, including the industrial shore of Annacis Island. Each city below links to its local page.

Related Services for Ports and Marinas

Services that can run alongside a marine or port program.

Marine and Port Pest Control FAQs

Rodent bait at ports, the water rules, grain terminals, ship inspections, birds and nests, restricted areas, shipping containers, floats and otters, scheduling and cost.

Prefer to talk?

Can rodent bait be used at a port or terminal in B.C.?

Yes, within limits. Second-generation anticoagulant rodenticides, the baits B.C. treats as highly toxic, may be used only at essential service locations, and Schedule 6 of the Integrated Pest Management Regulation lists facilities for commercial or industrial shipping, including commercial ports, passenger terminals, commercial terminals and shipyards. Recreational marinas aren’t named.

Even there, section 81 allows them only where rodents or recent signs of them are present, practical alternatives have been tried without success and the site’s own prevention measures are in place, for no more than 35 days in a row and 120 days in a year. Outside a government or First Nation program that protects a species or ecosystem from non-native rodents, they aren’t allowed in a designated critical wildlife area, wildlife sanctuary, ecological reserve or migratory bird sanctuary. The licensee writes and follows a rodent management plan.

B.C. sets no fixed distance for structural pest control beside the water. Outdoors, section 71 of the regulation has the licensee keep a no-treatment zone wide enough that no spray or runoff reaches the water, and 30 metres from a well or water intake used for household or farm water, unless a smaller zone will still keep the pesticide out.

The 10-metre pesticide-free zone that is often quoted is for vegetation, forestry, weed and other large outdoor programs (section 73), not for structural pest control. Rodent bait goes only into rigid bait stations that are fastened down and kept closed, or where people and pets can’t reach it (section 81).

The terminal reports them. Under section 76 of the Canada Grain Act, the operator of a licensed terminal elevator who finds infested grain informs the Canadian Grain Commission without delay, then treats or disposes of the grain as the Commission directs. Under the Act and its Regulations, an elevator can’t load grain into a ship that isn’t clean, dry, structurally sound and free from infestation.

Around the elevator, spills swept up under conveyors and clean galleries and sheds leave stored-product insects less to feed on between visits.

They can be, by federal agencies rather than the terminal. The Public Health Agency of Canada inspects international ships on request and issues ship sanitation certificates, valid for up to six months, from offices that include Vancouver. The World Health Organization’s inspection handbook lists a missing rat guard on a mooring line as a fault that must be corrected.

Under CFIA Directive D-95-03, ships that called at regulated ports in far eastern Russia, northern China, South Korea or Japan during their risk periods need a certificate that they’re free of flighted spongy moth to arrive at western Canadian ports between March 1 and September 15. CFIA can order an infested ship out of Canadian waters. In ports where the moth occurs, females fly to the lights of ships and port areas at night, so egg masses can be laid on ship structures and cargo.

Gulls, swallows and herons are; rock pigeons, starlings and house sparrows aren’t. Gulls and swallows are on the federal list of protected migratory birds, so under the Migratory Birds Regulations, 2022 their nests can’t be damaged or removed without a permit while they hold a live bird or a viable egg. Two waterfront species, the great blue heron and the pigeon guillemot, keep their nests protected even when empty, until a written notice period of 24 or 12 months has passed with the nest unused.

Rock pigeons, European starlings and house sparrows fall outside the federal list and B.C.’s nest protection, so our bird control service can work on them. The Eurasian collared-dove, though introduced, is protected, and B.C.’s Wildlife Act protects native cormorants and their occupied nests.

Yes, with an escort. Under section 380 of the Marine Transportation Security Regulations, a visitor who doesn’t ordinarily work at the facility may enter a restricted area with a restricted area pass or while escorted by a pass holder, and section 381 keeps an escorted visitor with the escort the whole time. Tell us which areas are restricted when you book, and the visit is planned around your escort.

That it may hold fumigant. WorkSafeBC says approximately 20 percent of shipping containers are fumigated, that no one should enter a container where fumigant might be present without a hazard assessment, and that workers who find fumigant should leave the area immediately and notify a supervisor. Fumigating a ship’s cargo in the port is arranged through the vessel’s agent, as the Port Information Guide sets out.

Block the routes and remove the food. Alaska Sea Grant’s rat-control manual for waterfront facilities puts rat guards on every line between a vessel and the dock, hoses and utility lines included, and bright lights on gangways, because rats move at night and avoid light. Small boats are harder: their decks sit low and close to the float, so rats can jump aboard and guards may not help, which leaves lighting and the shore-side program to do the work.

River otters can den in boathouses and sheds, and they are fur-bearing animals under B.C.’s Wildlife Act, so trapping one takes a trapping licence. The BC SPCA’s guidance is to remove fish and food waste, secure waste bins and, once the den is empty, block openings larger than 2.5 cm with wood or metal. Raccoons and skunks on the shore are covered by our wildlife control.

Yes, by booking ahead. Our office takes bookings Monday to Friday, 9 AM to 5 PM, and we’re open 24/7 for pre-arranged commercial services, so a technician can come between ship calls or at a shift change. Tell us which berths and buildings are busiest, and the visit is set for when they’re quiet.

There’s no set price. The quote follows the site inspection, which is complimentary for commercial clients, and it depends on the size of the site and the time the program takes, such as the number of buildings, floats and devices and how often visits are needed. Larger sealing, such as closing gaps around shed doors, is quoted on its own as exclusion work.

Book a Waterfront Walk-Through

Tell us about the site, its berths, sheds and floats, and what your team has seen, and we’ll plan the first walk-through around your sailings and shifts.

The site inspection is complimentary for commercial clients, and the quote comes from what the walk-through finds.