Contact Phantom Pest Control in Vancouver, BC
Phantom Pest Control provides residential and commercial pest control in Vancouver, BC and across the Fraser Valley. Contact our office here: tell us what you’re seeing, and we’ll call you back. Estimates over the phone are free.
Prefer to talk? Call 604-771-0404 during office hours.
Free estimate request
Office hours: Monday to Friday, 9 a.m. to 5 p.m. PT
- Call
- 604-771-0404Monday to Friday, 9 a.m. to 5 p.m. Pacific Time
- info@phantompestcontrol.caPhotos welcome. We reply during office hours.
- Service hours
- Open 24/7 for pre-arranged servicesEvening, night and weekend visits, booked ahead.
- Office
- 777 Hornby Street, Suite 600, Vancouver, BC V6Z 1S4By appointment only. Get directions
- Fully licensed, insured and certified
- Read our Google reviews
What Happens After You Send a Request
Phantom’s office calls you back during office hours to talk through what you’ve seen, and estimates over the phone are free. If the job needs an inspection, the fee depends on the property; commercial site inspections are free.
A call from our office
We call you back Monday to Friday, 9 a.m. to 5 p.m. Pacific Time. Estimates over the phone are free.
An inspection, if the job needs one
$150 + GST for a house, or $125 + GST for a condo, apartment or townhouse. An attic or crawl space adds $50, waived if you book the service the same day. Commercial site inspections are free. Treatment prices are on the services and pricing page.
Your preparation sheet
All 14 preparation and aftercare sheets are on the client forms page. The bed bug and cockroach preparation sheets ask everyone to stay out for at least 6 to 8 hours after treatment. The bed bug preparation sheet asks for 24 hours for infants under 2, pregnant or nursing mothers, people with respiratory or immune conditions, and pets. Your booked service’s sheet lists the exact time.
Treatment and aftercare
Re-entry times come from each product’s label, and following them is a legal requirement under the Pest Control Products Act, as Health Canada explains. If activity continues past the times on your sheet, call the office; depending on the problem, a follow-up may be scheduled.
Have these ready
- The address, and whether it’s a house, townhouse, condo or business
- What you’ve seen, where, and since when
- Photos or a short video, with a coin beside any droppings for scale. The form takes up to 3 files.
- A good time for our call-back
Not sure what you’re seeing? Read how to tell mouse and rat droppings apart.
When You Can Reach Us
Service is open 24/7 for pre-arranged visits, and the office answers calls Monday to Friday, 9 a.m. to 5 p.m. Pacific Time.
Office
Service visits
- Office
- Calls, estimates and call-backs: Monday to Friday, 9 a.m. to 5 p.m. PT. Closed on weekends.
- Service visits
- Open 24/7 for pre-arranged services: evening, night and weekend visits when booked ahead.
Areas We Serve
Phantom works in 24 communities with a local service page, from Squamish to Abbotsford, across Metro Vancouver, the North Shore and the Fraser Valley. Not on the list? Tell us your city in the form, or call the office.
Vancouver, North Shore & Squamish
Burnaby & Tri-Cities
Richmond & Delta
Our office
777 Hornby Street
Suite 600
Vancouver, BC V6Z 1S4
Visits are by appointment only. Call the office during office hours to book a time.
Not a New Request?
Pick the line that fits, and skip the form.
- Getting ready for a visitPreparation and aftercare sheets for each treatment
- A question about a booked visitCall 604-771-0404 or email info@phantompestcontrol.ca during office hours
- Property managers and businessesCommercial pest control, with free site inspections
- Ongoing preventionRegular maintenance: scheduled inspections and monitoring
- Jobs at PhantomThe careers section on our About page
- MediaPhantom’s media hub
- ReviewsRead or leave a Google review
Questions About Contacting Phantom
Prefer to talk?
604-771-0404Is Phantom Pest Solutions the same company?
Yes. Phantom Pest Solutions is the name on our logo, trucks and social media pages, and Phantom Pest Control is the name on this website and our Google listing. It’s the same company: the office is at 777 Hornby Street, Suite 600, in Vancouver, and the phone number is 604-771-0404.
Do you serve Vancouver, Washington?
No. Phantom Pest Control works in Vancouver, British Columbia, and in 23 other communities with a local service page across the Lower Mainland and the Fraser Valley, from Squamish to Abbotsford. If you’re in Vancouver, Washington, you’ll need a local company there, since prices, rules and licences differ across the border.
Do I have to agree to marketing messages to get an estimate?
No. The consent box at the end of the form is optional, and you can send your request without ticking it. Your answers go to Phantom’s office so we can call you back about the job; the privacy policy explains how your information is handled.
Tell Us What You’re Seeing
Send a free estimate request with a few photos, and our office will call you back.
Service is open 24/7 for pre-arranged visits, and the office answers calls Monday to Friday, 9 a.m. to 5 p.m.